Service Dog Training

By using PP services, you agree to these terms and affirm your understanding and ability to comply with them. The following Terms of Service (“Terms”, “Terms of Service”, “Terms and Conditions”) describes the terms on which Peticularly Perfect (“PP”) provides you with dog training services - READ CAREFULLY. These Terms are a legal agreement between you, the Pet Owner (“Client”, “You”, “Your”) and Peticularly Perfect (“PP”, “We”, “Us”, “Our”), for use of our training services (collectively, the “Services”) performed by dog trainers (“Trainers”) contracted or employed by PP.

These terms contemplate your potential need for future Services. Therefore, the terms and conditions shall apply to current and future Services performed for your current and future pets. PP reserves the right to change and update the terms and conditions at will and without notice. Your continued use of PP Services is your acknowledgement that you agree to continue to abide by the terms, including any adjustments or updates that PP has made. You may request to view the current Terms and Conditions at any time.

Non-Refundable Services
When you purchase training, you are making a commitment to complete the program or service. No portion of any of our offerings are refundable and all sales are final.

Team Aspect
You acknowledge your understanding that PP works and operates as a team, with multiple Trainers providing service across San Diego and North County San Diego. PP reserves the right to fulfill Services using any PP Trainer.

In-Home and Local Service
Trainers are primarily mobile and provide Services at your home or a location agreed upon by you and Trainer. Neither PP nor Trainer can be held responsible for damage to your home, property, or public locations caused by you or your pet(s). Service start times are estimated as delays can occur when providing mobile service. You agree to abide by all laws and regulations applying to the use of public areas and to take all necessary safety precautions to prevent any harm or damage to other persons, pets and public locations while using public areas. You agree to listen and follow the instructions of your Trainer to further ensure the safety of yourself and others.

You fully understand that meeting in public locations has inherent risks. Trainer can not control other off leash dogs or be responsible for other dog's or owner's behavior/actions. Local places such as dog parks, beaches, walking paths and trails, parks, outdoor malls and markets, and the like have their own rules and regulations of which Trainer and Owner must abide. There are also risks of pets contracting diseases, parasites and the like while visiting public locations, which you acknowledge and understand prior to attending.

Photos and Videos of Your Pet
All photos and videos taken of your pet(s) during the performance of Services are the property of PP. PP reserves the right to use photos taken of your pet during the performance of services in perpetuity on the PP website, in courses, materials and/or in any marketing and advertising.

In-Home Access for Services
For in-home services during which you are not present, you shall provide coded or keyless entry or a secure lock box containing the means to access your pet on your property. Access should be safe and easy for Trainer to use and must be set up prior to Service start date, at your own expense. Clients with gated and/or security guard entry agree to update access codes and keep Trainer on any applicable lists for entry. You agree that you shall test all entry codes, devices, and keys prior to Service start date to ensure functionality. You assume responsibility and all associated costs for entry access devices, delays, additional visits that may be needed, etc. You acknowledge that PP will not be able to provide Service if Trainer can not access pet(s) and the training session is non-refundable. Delays in gaining access may reduce time spent performing Services. Should you choose to set up a lock box or provide other means of access for Trainer, you acknowledge that PP nor Trainer can be responsible for damage or theft done by other persons gaining entry to the premises.

Veterinarian Information and Emergency Contact
You authorize PP to obtain veterinary and/or emergency care on your behalf and at your expense if PP deems necessary and you are not present and unavailable to be reached. It is advised you provide PP and Trainer with any emergency contact information that might be needed. You hereby authorize PP and Trainers to transport, board, receive medical information for, and have your pet(s) treated as deemed necessary. You will be fully responsible for all fees and will pay for all charges incurred on your behalf. You agree PP is not responsible for any cost, damages, harm or outcomes to your pet(s) related to emergency transportation and/or care.

Medication Administration and Medical Advice
Trainers are not Veterinarians or Veterinary Technicians and do not administer medications for pets. Should Trainer assist with medication administration in the event of an emergency, Trainer shall be held harmless for any issues arising from the administration of medication. Should Trainer provide any personal opinion or shared experience information, it shall be taken as such and never misconstrued to be medical advice.

Aggressive Pets and Unsafe Circumstances
PP reserves the right to stop Service and/or to take measures at your expense to protect against aggressive pets and/or unsafe circumstances as PP deems necessary. You must inform PP prior to scheduling an evaluation if your pet bites, has bitten, or is aggressive to people and/or animals. You shall be solely responsible for any and all related medical bills, veterinary care, recovery costs, loss of income, and equipment damage caused by your pet.

Client Responsibility and Release of Liability
You agree to indemnify and hold harmless PP and Trainer if PP is unable to perform Service for any reason and for any loss/damage directly or indirectly caused by you and/or your pets.

You agree to indemnify and hold harmless PP and Trainer from any claim, including but not limited to injury, loss, damage, and/or death of your pets, property, and/or other persons/animals, caused directly or indirectly by you and/or your pets.

You agree to indemnify and hold harmless PP and Trainer from any claim, present or future, related to an outcome caused by performing Services that you have requested. If PP and/or Trainer incur charges or fees of any kind resulting from following any of your instructions, such as to park in a location that is not allowed and Trainer vehicle is towed or ticketed for street sweeping, it is your responsibility to pay.

You agree to indemnify and hold harmless PP and Trainer from any liability, injury, and/or death arising from any incident, including but not limited to emergency/veterinary care, pet taxi, lost/runaway pets, and/or attacks to/by your pets during PP service.

Regardless of Trainer use of extreme caution, safety measures and care during the performance of Services, you acknowledge that accidents cannot always be prevented. You acknowledge that dog training services do not guarantee behavior modification, during services or in the future. You understand that your involvement in training and your active participation in training techniques and the following of Trainer instructions is paramount to your pet(s) success. You may stop service at your discretion at any time; however, payment for services rendered is non-refundable.

Accompanying Persons
You acknowledge that Trainer may have an accompanying assistant. PP does not authorize or condone persons not contracted or employed by PP to enter client premises or be present at a training session. You also acknowledge that anyone accompanying you during training sessions shall be bound by the same Terms and Conditions herein and you agree to fully disclose to each person that will be or may be present during any of the training sessions the full scope and details of these Terms and Conditions.

Rescheduling Policy
Services scheduled and not rescheduled as of 4 hours prior to service start time are considered completed and not able to be rescheduled.

Payment and Pricing
Costs for Services are incurred and due upon scheduling. PP reserves the right to adjust pricing without prior notification. The most current and up to date pricing can be found at: www.PeticularlyPerfect.com

Pet Health Requirements
In order to receive Services, pet(s) should be healthy, free of parasites and communicable diseases and be current on vaccines. It is highly recommended prior to meeting at any public locations, pet(s) test negative on fecal exam and have current flea/tick prevention applied. You agree to show proof of vaccination and Rabies vaccination certificate upon request of PP or Trainer at any time, or Animal control or to another person should a bite occur.

For all Services, Client agrees to inform PP of any pet medical or health conditions, old or new injuries, fears, traumas, and any other relevant pet information. Any relevant owner health or medical conditions should also be disclosed prior to Service.

PP is not responsible for any health conditions not directly preventable by PP, nor for any conditions that are stress or exertion induced (ie. diarrhea, skin allergies, eye discharge, fatigue, lack of appetite, etc). Client understands that Canine Cough and other illnesses are unpreventable, even when vaccinated, and PP is not responsible for its transmission. You also understand that public locations such as dog parks carry inherent risks for health conditions, disease, parasites and the like.

Additional Terms Related to Group Training
Vaccinations for group sessions are required and set forth by Trainer. You must have a current vaccination record available to show PP or Trainer prior to group class starting session and at any time requested by PP or Trainer. Requirements include but are not limited to: DHPP, Rabies, parasite prevention and strongly recommended are Bordetella, Influenza, Leptospirosis and a negative fecal test or preventative treatment.

Other requirements for group classes include but are not limited to:

• The use of a non-retractable, 6’ or shorter leash.
• To bring training treats and water.
• No aggressive or reactive behavior by pets. Such as leash reactivity, or dog/people aggression.
• Owners with dogs exhibiting these behaviors should first complete private training and be approved for group classes by a PP Trainer prior to registering for a group class.
• To abide by all location specific rules and regulations.
• Some classes may prevent the participation of other family members or children and some classes have other equipment, prerequisite and other requirements. If you participate in a group class, you agree to abide by the above terms and any other class specific terms Trainer sets.

Additional Terms Related to Board and Train Services
Owners must provide proof of vaccinations (DHPP, Bordetella and Rabies) plus a negative fecal test or preventative treatment (within the last 6 months) prior to attending Board and Train. You must bring enough food for the entire stay, plus at least 3 extra meals and enough training treats (at least two full bags) and a crate/kennel/bed. Anything brought is susceptible to wear and tear and destruction or becoming lost. Everything must be clearly labeled and PP is not responsible for damaged, destroyed or lost items.

Full disclosure of pet behaviors, tendencies, triggers and fears must be provided to Trainer prior to booking a stay. Should a new issue arise, you agree to inform PP and Trainer immediately.

Board and Train stays do not guarantee behavior modification. Owner understands that dogs are intelligent creatures and can learn a set of rules in one location which does not guarantee they will follow those rules with you at home. As always, Owner involvement is crucial. You agree to attend all training sessions scheduled with Trainer and to follow Trainer instructions for training maintenance at home with pet(s).

Additional Terms Related to Service Training
Service dog training is extensive, and does not guarantee a pets’ ability to finish/become a service animal. Services are generally broken down in such a way to not require a full commitment until pet(s) are able to demonstrate their ability to have good potential to complete the training program. Owner involvement is crucial for service dog training and Owners must remain involved throughout the process. It can take 1-2 years to train a service animal and not all pets can become service animals. Your participation in service dog training implies your awareness and research into the process and commitment level needed for service training completion.

Additional Terms Related to Specialty Services
PP offers specialty services. These services have their own inherent risks and requirements, and also carry no guarantee for success. You agree to abide by any requirements set forth for any specialty service, to participate fully in whatever capacity the service requests, and to follow all instructions given by your Trainer.

Scope of Terms and Conditions
These Terms shall be construed pursuant to the laws of the State of California. These Terms of Service are binding upon you, your spouse, and your children. These Terms of Service supersede all prior discussions, representations, and agreements and expresses the entire agreement between you and PP. If any term of this agreement or its application at any time or to any extent is determined invalid or unenforceable, the remaining terms in that provision along with all other provisions shall not be affected and shall be deemed valid and fully enforceable to the extent permitted by law. At PP and/or Trainer election, specific service duties may terminate at any time (ie. training, boarding). Upon termination of specific services, all provisions of this Agreement shall continue in full force and effect.

By using PP services, you, as an individual and in your personal capacity, represent and warrant to PP that you are in agreement with the provisions herein and that you fully acknowledge your understanding of these terms and your ability to abide by them.